Leverage 120+ years of IT expertise
Adam Kuang
CEO
Adam Kuang, CEO, Bay Tech 360, Inc., brings more than 20 years of IT experience to the company.
Adam founded Bay Tech 360 to provide the highest professional level of service to small businesses in the San Francisco Bay Area and throughout the U.S.
He is responsible for research and planning, deployment and configuration, and maintenance of IT infrastructure for Bay Tech 360 customers nationally.
During Adam’s tenure of about a decade as IT Manager for software developer and Autodesk value added reseller (technical educator and support services provider) Ideate, Inc., he oversaw all of the IT needs for five office locations in three states, inclusive of VOIP, servers, firewall, and desktop support. Previously, for five years he served as SFSU Foundation, Inc. IT Manager where he was responsible for oversight on an 800 user network. Adam has the following certifications: A+, MCP, MCSA, MCSE, and MCSE Messaging.
Santhosh NK
Lead Support Manager
Santhosh has more than 12 years of technology experience and started his career within the manufacturing industry.
He worked for many manufacturing companies implementing complete IT infrastructure from scratch including designing, planning & implementing routing, switching, firewall, server room setup, windows servers, VMware, disaster recovery and security.
Santhosh has led a team of people in implementing ERP Systems for the manufacturing sector. In addition to the above, he is specialized in SAP ERP, VMware, Cisco and Microsoft. He is ITIL certified and also has certifications from Microsoft.
Rajesh Haridas
CTO
Rajesh has over 20 years of experience in the technology industry.
Early on during his career, he worked on security and access control systems for military installations. Later on, he worked in the Engineering and Advanced Services team at Cisco for more than a decade.
Rajesh has designed and implemented Unified Communication System for large enterprises during his Cisco days. His role at Kaiser Permanente and other consulting engagements with healthcare providers gave him exposure to the technology needs of the healthcare industry. Rajesh specializes in Cisco, Microsoft, Aruba, and Oracle products. Rajesh has attained the highest levels of certification and recognition, such as CCIE and several other certifications.
Rajesh is also the co-author of the Cisco Publication entitled Cisco IP Communication Express. He has delivered technical presentations and been on technical panels at several venues, including Cisco Live and Oracle Communications Academy.
Raymond Ly
IT Support Specialist
Raymond Ly is a recent college graduate whose goal is to grow his professional technical skills and experience on behalf of Bay Tech 360 customers.
With four years of specialized study in college as well as two summers of professional experience in the technology sector, Raymond brings a fresh perspective on the latest technology trends and knows what it takes to get the job done in IT.
With a background in IT and software development, Raymond has helped multiple individuals and organizations set up workstations and troubleshoot computer problems.
Raymond holds a BS in Computer Science from Clemson University.
Chris Laos
IT Support Specialist
Chris Laos has spent the last 18 years in the IT Support industry, specializing in PC and Networking Support in both large corporate environments and small to medium sized offices.
His goal is to provide an outstanding customer experience while helping users solve their IT issues.
Clients have praised his ability to listen, relate and respond to each individual user with compassion and care, which helps him to build strong, trusting relationships.
Anthony Anderson
Chief Virtualization Engineer
Anthony Anderson is the Chief Virtualization Engineer at Bay Tech 360, Inc.
With more than 10 years of IT experience focused on servers and virtualization using Citrix, Anthony provides expertise in server deployment. Prior to joining Bay Tech 360, Anthony was the Chief Technology officer for IMSCAD Global, where he was responsible for designing and setting up Citrix XenApp for large Architectural firms in their utilization of Autodesk programs either on the Cloud or centrally on the XenApp server.
Anthony earned his computer science degree from London South Bank University.
Ray Zhen
Field Technician
Ray Zhen works as a field technician and has more than 10 years of system setup and troubleshooting experience.
He provides PC and network support to Bay Tech 360 clients.
He enjoys teaching/training, and would like to help you feel comfortable using your computer.
Priyesh Champoyil
Remote Support Tech
Priyesh has over 4 years of experience starting his career with lease line networks for the banking sector.
He has worked for Trimax IT Infrastructure & Services Ltd. on providing Cisco router & lease line modem support for banks and insurance companies over 5 districts.
Since 2016 he worked for Bay Tech 360 on designing network diagrams, implementing software & troubleshooting network issues. Priyesh is specialized in Microsoft servers; he has achieved MCSA certification in Windows Server 2012. Priyesh is also familiar with Cisco routers, switches, Unified Communications, VMWare ESXI, and 3rd party tools.
Jackson Yu
Lead Suport Manager
Jackson Yu, Lead Support Manager, Bay Tech 360, Inc., brings more than 10 years of IT experience to the company.
Jackson is an enthusiastic helpdesk professional who aims to provide outstanding technical support with exceptional troubleshooting skills.
He is able to handle time-critical tasks and assignments under tense situations while keeping a calm composure. During Jackson’s tenure of about a decade as Network Technician for United Way of the Bay Area, he oversaw all of the IT needs, inclusive of desktop support, server setup, and the firewalls.
Preveen Kumar
Chief Network Engineer
Preveen Kumar, Bay Tech 360, Inc. Chief Network Engineer, has more than 14 years of IT experience with primary focus on VPN, and Cisco routers and switches.
Preveen’s wealth of experience includes 8 years during which he helped design and manage the 5600 user network for UC Davis Medical Center. Prior to his years with UC Davis Medical Center, Preveen operated an independent IT consultancy for 6 years.
His extensive IT background encompasses customer service and engineering know how. Preveen’s certifications include A+, NNCA-TS, SISAS, SENSS, ACS 5.2, ACUCW1, CCNAX, and CCPN.
Ayush Jain
CISO
Ayush Jain is a recognized technology leader with 15+ years proven experience in establishing successful corporate IT strategies.
These include enterprise architecture, portfolio, program and project management, business and process management, infrastructure and data disaster and recovery strategy for large enterprises and sensitive environments.
He offers a unique blend of executive acumen, global team-building and IT solutions development and has been credited with facilitating high ROI and operations improvements. He has worked for companies such as SunPower, Cisco and Pharma company Santen Inc. as head of IT and information security to support global organizations with an eye always on IT services.
Alan Yeung
Network Administrator and Field Technician
Alan Yeung brings his nearly 20 years of technology experience to solve the broad spectrum of IT challenges our clients face.
As a network administrator, he maintained and administered LAN & WAN for an international company, so he's adept and at home with international and proprietary EDI/XML transactions. He programs in a variety of languages and with numerous techniques including program generators.
He is proficient with Windows, Unix, and Linux servers plus desktops. Always increasing his knowledge and responsibility, Alan served for many years as IT lead primarily focused on designing & implementing IT redundancy infrastructure for multiple sites.
He provides Bay Tech 360 with IT desktop, network, ERP, and server support with his time and expertise well-balanced between in-house work and being in the field solving clients' IT challenges. Alan holds a degree in computer science.
ED Shapiro
System Administrator
Ed Shapiro, with his strong background in project management, brings more than 20 years in the IT industry to Bay Tech 360 with expertise in Microsoft products, VMware, databases and information security.
He has worked for many of the top companies in the San Francisco Bay Area and now focuses on setting up and expanding small businesses, including server and workstation migrations and securing companies from internet threats.
Ed's certifications include CISSP, MCSE, PMP, ITIL and SCM.
Jeremy Pidor
Remote Support Engineer
Bringing over 18 years of comprehensive experience in the Call Center industry, Jeremy has excelled in roles encompassing Customer Service, Technical Support, and served as a Level 1.5 Service Desk Analyst. Currently, he assumes the role of managing a proficient team comprising IT experts with diverse specializations.
In his capacity as a team manager, the primary focus is on addressing and fulfilling customers' intricate IT requirements. Serving as the frontline of support, the team, under his leadership, is dedicated to delivering exceptional service and ensuring seamless resolution to any challenges customers may encounter.
